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Cold Email Launch for a UX Design Agency

Testing cold email as a new-business channel to reach Shopify stores across the US, Europe, and other key markets — without burying the client's sales team in low-quality leads.

Goal
Launch cold email as a new client-acquisition channel
Target
Shopify stores in the US, EU & other markets
Channels
Cold Email + LinkedIn

About the Project

Our client is a UX design agency that wanted to test cold email as a new-business channel — reaching qualified Shopify stores across the United States, Europe, and other selected markets, without burdening their existing sales team with low-quality outreach responses.

What We Did

  • Built a targeted prospect list of Shopify stores, filtered by geography, revenue, and tech spend
  • Added automated quality checks to exclude irrelevant countries, niches, and poor-fit prospects
  • Verified contact data and set up dedicated sending mailboxes, separate from the client's day-to-day infrastructure
  • Wrote a multi-step cold email sequence with ongoing A/B testing and deliverability-focused copy review
  • Set up the CRM, defined sales stages, and built Loom-video and discovery-call scripts
  • Built AI-assisted reply triage to surface genuinely positive replies and filter out routine negatives and out-of-office responses
  • Managed multi-channel lead handling across email and LinkedIn, working closely with the client's sales team

The Launch

The campaign was ready to start sending about two weeks after kickoff. Sequences went out from dedicated mailboxes kept separate from the client's everyday infrastructure, so we could scale sending volume without touching their existing domain reputation.

Qualifying the Replies

Cold email inboxes fill up fast with autoresponders, mild interest, and "not right now." We built AI-assisted reply triage to sort through all of it and surface only the replies that mattered — requests for more information or a call — so the client's sales team spent their time on real conversations, not sorting a raw inbox.

The Result

32
Positive replies in month one
~2.5 mo
Typical sales cycle observed

These were warm, qualified conversations — not a raw inbox of every campaign response. It wasn't a volume-only email blast; it was a full pipeline: qualified market selection, clean data, tested outreach, reply qualification, and a sales handoff built around the client's team.

Ads Expert's Comment

We built this the same way we'd build a paid channel: clean data, a tested sequence, and reply triage that holds up once volume picks up. Landing 32 qualified opportunities in month one, without burying the client's sales team in noise, is exactly what we're aiming for when we test a new channel like this.

Roman
Founder, in marketing since 2015

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